Privacy Policy

Last updated: April 28, 2025

This Privacy Policy describes how Atelier Bacane ("we," "us," or "our") collects, uses, and protects your information when you use our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you:

Personal Data

While using our website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

  • First and last name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information

Usage Data

We may also collect information about how you access and use our website, including:

  • Your computer's Internet Protocol address
  • Browser type and version
  • Pages you visit on our site
  • Time and date of your visit
  • Time spent on each page
  • Other diagnostic data

Use of Data

Atelier Bacane uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To process your transactions
  • To send you order updates
  • To send marketing and promotional communications (with your consent)
  • To improve our website and services

Data Protection

The security of your data is important to us. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Service Providers

We may employ third-party companies and individuals to:

  • Facilitate our service
  • Provide payment processing
  • Assist in shipping and delivery
  • Analyze how our service is used
  • Send marketing communications

Contact Information

If you have any questions about this Privacy Policy, please contact us:

  • By email: ask@atelierbacane.com
  • By phone: +1 (613) 842-2294
  • By mail: 349 Daly Ave, Ottawa, ON K1N 6G8, Canada

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.